Customer Service Policy

THE Legrann Store prioritizes excellence in customer service, with a commitment to offering quick responses, effective solutions and ongoing support for all your needs.

  1. Service Channels
    Customer service can be carried out through the following channels:
  1. Opening Hours
    Our business hours are Monday through Friday, 9am to 6pm. Requests made outside of these hours will be responded to on the next business day.

  2. Response Deadlines
    We are committed to responding to all requests within 24 business hours. If more time is needed to resolve a request, we will keep you informed about the progress of your request.